Help for onboarding, editing, ATS scans, billing, and account recovery.
Whether you're just getting started or troubleshooting a blocked workflow, these support paths point you to the right next step.
Email support
Best for billing questions, account recovery issues, and anything that needs a human reply.
Email info@aicareerguide.ukIn-app help routes
Premium users can access in-product help after logging in, while all users can continue through onboarding, settings, and billing routes directly.
Log in to your workspaceQuick guides
Useful recovery and next-step links
Complete onboarding
Set career goals, choose a starting path, and move into the editor with a clean setup.
OpenImprove ATS performance
Run or rerun ATS analysis when you need to understand match gaps for a specific role.
OpenOpen the resume editor
Return to the builder if you want to update content, switch templates, or export a new version.
Open